Contact us

Welcome to LeoNalu! We are dedicated to providing you with premium Headsets, Mice, and Controllers, along with exceptional customer service. Your satisfaction is our priority. Please find the most effective ways to get in touch with our support team below.

Customer Support

For any inquiries regarding product information, order status, shipping, returns, or general assistance, our support team is here to help.

Email: [email protected]

We strive to respond to all email inquiries within 24-48 business hours.

Our Office

You can reach us at our corporate headquarters:

Company Name：RUITENG INTERNATIONAL TRADE CO., LIMITED  
Company Address：901Y 9/F., HIGH FASHION CENTRE, 1-11 KWAI HEI STREET, KWAI CHUNG HONG KONG
Phone：+852 51476521  

Please note: This is a corporate office. For immediate assistance, emailing support is highly recommended.

How to Get the Best Help

  • Order-Related Questions: Please include your order number in your email for faster service.
  • Product Support: Specify the product name and model (if applicable) for technical inquiries.
  • Returns & Warranty: Refer to our Refund Policy pages for detailed procedures before contacting us.

Thank you for choosing LeoNalu for your gaming and tech peripherals needs. We value your business and look forward to assisting you.